Sky Factory Limited Warranties

In summary, The Sky Factory, LC, warranties the workmanship and materials of its products for two years. The printed images are warrantied against fading for ten years. We will make every effort to resolve issues with our products, whether they are 'in' or 'out' of warranty. Please download the complete warranty for your region:

U.S. Warranty
International Warranty

If you have a warranty issue, you can email us at, contact us via the contact form, or call us at +1 641-472-1747, or Toll-Free at 866-759-3229.

Image Renewal Program

Any time after the date of successful product installation, the original purchaser of a Luminous SkyCeiling™ or Luminous Virtual Window™ may, at their discretion, replace the product's image for a 20% discount off of the then current price of the new image. Please download the complete 'Image Renewal & Recycle Program' document:

Image Renewal & Recycle Program

Contact our Sky Designers at 1 (866) 759-3228